Terms & Conditions – Mink Retail

Please read these Terms and Conditions carefully before accessing or purchasing any products or services from our website. By visiting or shopping on the Mink website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not access or use our site or services.

Throughout these Terms, “Mink,” “we,” “us,” or “our” refers to Mink Retail Pvt. Ltd. “You” or “your” refers to you — the user, customer, or visitor of our website.

1. Updates to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website after any such changes constitutes your acceptance of the revised Terms. We encourage you to review this page regularly to stay informed. If you do not agree with the changes, you may discontinue using the site or reach out to us with any concerns.

These Terms apply to all products and services offered by Mink through this website.

2. Customer Support

Our support team is available Monday to Friday, from 10:00 AM to 6:00 PM IST, excluding public holidays observed in India. For assistance, please use the “Contact Us” section on our website or email us directly at email@themink.in.

3. Payments, Cancellations & Refunds a) Payments

Payments must be made in Indian Rupees (INR) via secure payment gateways such as Razorpay or similar providers. Once a transaction is successfully completed, you will receive a confirmation email from our payment provider on behalf of Mink.

b) Cancellations & Refunds

Please refer to our dedicated Refund & Cancellation Policy for detailed information. For any payment-related issues, reach out to us at: email@themink.in.

4. Consent & Communication

By using our website, you consent to receive communication from Mink via email, SMS, or phone — for both transactional and promotional purposes.

We may use user-generated content (such as tagged photos, testimonials, or reviews) in our marketing materials or on our platforms, with appropriate credit. We will never sell or share your personal data with third-party marketers. Your privacy is important to us, and we comply with all applicable data protection laws.

5. Contact Us

For questions regarding these Terms or anything related to Mink, please visit our Contact Us page or email us at email@themink.in.

Let me know if you'd like to add sections on shipping, in-store purchases, or loyalty programs.